In this age of information overload, it can be time consuming and often quite frustrating trying to find the right information. LMI Group's range of textbooks and guides were developed to ensure that not only was vital information passed on, particularly for those new to our industry, but to assist the more experienced practitioners when faced with some of the most complex areas of insurance. For information on the publications available, please visit our Publications area.

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Dear Allan

Firstly I would like to congratulate you on your Business Interruption Insurance & Claims and Understanding the ISR Policy textbooks.  

I have a particular interest in business interruption and have been working hard on this aspect of my Loss Adjusting. I have the benefit of some good mentors who have been kind enough to invest considerable time in my development, which I have been most appreciative of. However, I having read your Business Interruption Insurance & Claims text book cover-to-cover many of the gaps in my knowledge have been filled.  

Allan, the way of you structured the text (in both BI & ISR texts) is nothing short of brilliance, honestly. One could be forgiven to slipping into the usual grind of dry text book content but some how, and I'm not entirely sure how, you have constructed the text in a manner that the reader is captured into content of the text and is almost compelled to keep reading through from cover-to-cover.

I can honestly and genuinely confess that studying your text has played a major part in the development of my career. Whilst I considered my practical experience coupled with my Chartered Loss Adjusting exams and ANZIIF's General Insurance & Insurance Broking Diplomas have given me a good grounding, your texts have just elevated me to a new height, for this I'm most grateful.

Unfortunately there is nowhere near enough 'independent' type material available to Insurance Professionals and you should be congratulated for your considerable efforts in this regard.

I look forward to working through your other titles and perhaps introducing myself if our paths cross.

All the best.

Yours sincerely,
David Markwick  

A fire in an adjacent building caused extensive smoke and soot damage to a high-end fashion retail outlet servicing a niche market. The store is the main outlet for this locally-owned and produced clothing range and, as such, the owner and clientele were devastated by the loss. Prompt response, the right advice and ensuring protection of the brand has earned a well-deserved pat on the back from the Insured and their broker for LMI Group's State Manager NSW, Steve Smith.

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Steve
 
I am bloody impressed with all of this.  I knew you were good, but this is taking it to a new level. Anita is also totally relieved as well. Have a great time at Phillip Island. Are you coming through Taralga? 
 
Regards
Craig Mizon

It is often overlooked that losses other than flood occurred during the first quarter of 2011. While countless families and businesses were affected by the floods that caused such devestation to Queensland and New South Wales, one farming property caught fire at the height of the floods - surely you would have to be Australian to appreciate the irony! For this farmer, the timing could not have been worse with the insurance industry struggling to cope with the flood claims and trying to bring some form of normality back to those affected. While our own team were in the same boat, LMI Group's State Manager Qld/NT, Stephen Grandidge, ensured that the Insured received the level of assistance that was required to turn the tide and get them back on their feet. 

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Just to say thank you...
...very much

Dear Stephen

Thank you for all your work in getting us through this insurance claim. Thanks you for answering all my questions and taking my numerous phone calls.

We appreciate all the work and time and effort you put in.

Bob & Sandy Williams

LMI RiskCoach's 'Ask the Coach' service provides subscribers with convenient access to our experts. Michael's seemingly simple query with respect to 'worker to worker' liability required an in-depth examination of the risk and the cover. Specifically, Michael was interested in the aspect of subcontractors claiming against an Insured's broadform liability cover for negligence resulting in injury. The short answer is that an Insured can best protect themselves from claims from subcontractors by having appropriately worded contracts in place that clearly define the role and responsibility, as well as the liabilities of both parties. For further information on this topic, see the general tab in LMI RiskCoach under Public Liability – Subcontractors and labour hire.

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Thank you so much for your prompt response, Neil.

Very much appreciated.
Michael Gehring

LMI Group's Manager Regional Development, Tony Harris, works closely with the LMI RiskCoach team in developing this eService and bringing it to the market. With such a unique and powerful tool, a presentation is often the best course to showcase just how simple, but feature-packed, this eService really is!

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Hi Allan – trust all well.
 
Tony has just presented re above [LMI RiskCoach]. 

Congratulations, this is a stunning tool.
 
By the way, Tony did an excellent presentation also.
 
Cheers
Geoff