Our Use of Personal & Non-Personal Information

We collect two kinds of information about our website users: personal and non-personal information.


Personal information is information that can identify an individual personally, such as name, address or policy information. We collect personal information only when it is voluntarily offered and solely for purposes that are clearly identified on the website. For example, if you choose to make contact with the websites of www.LMIGroup.com, www.ContinuityCoach.com or www.BIcalculator.com, the information that is collected online is used only to facilitate your requests, process any transactions you might initiate, or update your account information.

Non-personal information is collected to track the total number of guests visiting various parts of the website and to guide our efforts to improve it. To achieve these improvements, the website, like many websites, uses 'cookies' (a small text file placed on the user's hard drive) to facilitate site navigation, maintain quality of online service, provide additional security, and allow the customisation of your access to the website. While cookies themselves do not enable us to access any personal information about our users, they do allow us to analyse use of the website. The cookies automatically collect information about your computer hardware and software, which can include browser type, access times and Internet Protocol (IP) address. The website does not use cookies to collect information for distribution to third parties for any purpose, nor does it use cookies to secure information from other websites that you may visit.

We may personalise your user experience by using information about your interests to recommend other services or sites that might be of interest to you. We may also monitor user traffic patterns and site usage to help provide enhancements to its services. We may use the information it collects to notify you about new services or special offers. Further, by providing information or materials to this website, you grant to LMI Group an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, and transmit such information and materials for any purpose, including without limitation, disclosing any such information and materials as necessary to satisfy any law, regulation, or governmental request, except as may otherwise be restricted by these Legal Terms.


Without limiting the generality of the previous paragraph, we reserve the right, in connection with (i) a request or investigation by any governmental body or governmental agency, or (ii) our efforts to investigate, prevent or take other action regarding illegal activities, suspected fraud, potential threats to public safety, material violations of these Legal Terms, and pursuant to law, to reveal any information collected through this website regarding users of our services.